![]() ![]() ![]() If you still need help, contact Apple Support. You can use the Apple TV Remote on your iPhone or iPad to navigate your Apple TV to check which version of tvOS you have. If you can't pair your remote, make sure that your Apple TV is updated to the latest version of tvOS. If asked, place your remote on top of Apple TV to complete pairing. Press and hold Back (or Menu) and Volume Up for five seconds. ![]() Make sure that the remote is about three inches from your Apple TV. If your remote still isn't working as expected, try pairing your remote to your Apple TV again. When the Connected notification appears, you can use your remote. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Press and hold the TV/Control Center button and the Volume Down button at the same time. On the other hand we find the old controls of Apple TV, which are white or aluminum, unlike the latest generation black.This works by button cell CR 2032, so its main cause to stop working is precisely that it has run out. If your remote still isn't working as expected, try restarting your remote. If the volume buttons on your Apple TV remote stop working, learn what to do. Wait at least six seconds, then plug it back in. How To Replace The Battery in a 3rd Generation Apple TV RemoteYou will need a CR2032 batteryUse a coin or the new battery to turn the battery door open count. Unplug your Apple TV from the wall power outlet. Stay within 20 feet (about 6 meters) of your Apple TV and move anything that blocks the path between your remote and the front of your Apple TV, television, receiver, and sound bar.Ĭharge your remote for 30 minutes using a USB-C to USB or Lightning to USB cable and a USB wall charger. If your remote isn't working as expected, learn what to do. See also: How to use the Apple TV remote app.If your Siri Remote or Apple TV Remote isn't working It is possible that you may have a defective remote. If you are having issues while trying to use your remote, it is time to contact Apple support. So you have tried all of the options above. Pair: Press and hold the Menu and Right buttons for 6 seconds.Unpair: Press and hold the Menu and Left buttons for 6 seconds.As stated above, you can do this by unplugging (and then replugging) your Apple TV device from power. Please make sure that the + (positive) and – (negative) ends of the new battery correspond with the + and – battery slots in your Apple TV remote. Please make sure that you insert the battery correctly. The aluminum remote uses a CR2032 or BR2032 lithium 3V coin battery and the white remote uses CR2032. This type of battery can be purchased from most general stores. Is your Apple TV not connecting to Wi-Fi? Aluminum or white Apple TV remote not working? Press and hold the menu and volume up buttons together for five seconds.Make sure that your Apple TV is turned on.Here’s how to reset Apple TV remote in a few easy steps: Press and hold the TV/Control Center button (a box icon with a line underneath) together with Volume Down for at least five seconds. Since you are having issues with your remote, simply unplug your Apple TV from its power source, wait 10 seconds and then plug it back in. If you’ve tried charging the battery and that didn’t help to repair Apple TV remote, the next thing to do is to reset it. Make sure that your power outlet is working.Make sure that all connections are secure.If you suspect that your battery is not charging, make sure that: Plug your remote into a wall outlet, your computer or other USB outlet and charge it. If your remote is low on charge, it may stop working. It is possible that your remote may seem to be unresponsive its battery is completely dead.Please after trying each step below, test your remote to see if you’ve fixed your issue. Siri Remote or Apple TV Remote not working? Furthermore, make sure that you do not use your remote too far away from your TV. Remove any obstacles from the front of your TV. Make sure that there are no objects between your TV and Apple TV remote that can block the sensor and signal. Before you do anything, however, check for obstruction. They are compatible with Apple TV 4K and Apple TV HD.(It turns counter clockwise.) The new battery goes in with the positive side facing up. There are three types of Apple TV remotes: To change your Apple TV Remote battery, use a small coin to turn the slotted battery cover on the back of the remote control. See also: How To Watch Disney Plus On Your Apple TV How you can troubleshoot your remote depends on what type of remote you have. Sometimes your remote may become glitchy, act bizarre or may not work at all. See this article if the remote app is not working. You will not be able to use your Apple TV without your remote. This article explains how you can fix if our Apple TV remote is not working properly.
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